Help Section

See the items below for the different types of help, even self service help.

Visit our FAQs page for commonly asked questions.

View our many policies that help explain everything within our store usage.

 If you need us, message us with the GREEN CHAT ICON IN THE BOTTOM RIGHT CORNER and we'll get with you as soon as we can! We're usually busy helping others but we'll get back with you as soon as possible! Also keep in mind our hours to answer are M-F 8 am - 9 pm. Sat 9 am - 10 pm. Sun 9 am - 3 pm.

You can also email us for the following purposes:

  • General Info - info@zycotic.com
  • Refunds - refunds@zycotic.com
  • Exchanges - exchanges@zycotic.com
  • Help - help@zycotic.com
  • Sales - sales@zycotic.com
  • Business Inquiries Only - business@zycotic.com
  • Check on order status - orders@zycotic.com - Place "Order #" in the subject line